Blogs
Current Articles
Posted February 16, 2012
by Barbara Reilly, SVP, Science and Research
As this is my first blog for Morehead, I will take a moment to introduce myself. My name is Barbara Reilly, and I am the senior vice president of Science and Research. I spend a fair amount of time harnessing the power stored in our data and looking at data in different ways. Sometimes I use multivariate statistical models that are powerful beyond measure: regression, factor analysis, cluster analysis, and the like. At other times, it's back to the...
Posted February 13, 2012
by Rod Wilkes, SVP, Client Solutions
Each January, we look at our previous year's normative database to see how it has changed. One difference we found when reviewing our 2011 data was the increased importance of a hospital's community image in driving employee engagement. In 2011, respect in the community was the second most critical driver of engagement, behind only employees' perceptions of patient safety and quality care. At first, the emergence of this item was a surprise to me. After all,...
Posted February 7, 2012
by Anna Vordermark, Marketing Manager
Thursday night, I had the pleasure of joining 150 healthcare professionals to hear a panel of physician and nursing executives discuss the Patient-Centered Medical Home (PCMH) concept. These leaders are actively involved in clinical excellence, quality improvement, and state-run initiatives to implement team-based care in physician practices and health systems across the country and share an interesting perspective on the role of engagement in the PCMH....
Posted January 30, 2012
by Patrick Corrigan, VP, Physician Surveys and Services
As we enter into 2012, now is a great time to reflect on what we have learned from 2011. In fact, the timing is perfect for our upcoming February 21 webcast, "2011 in Review: The State of Physician Engagement."
This annual webcast is typically one of our most widely attended, and frankly, that makes sense. We know how important the overarching themes of physician-hospital relations are to healthcare leaders and understand the diversity of...
Posted January 23, 2012
Anna Vordermark, MBA, CSMA, Marketing Manager
After working almost a year at Morehead, I have heard from dozens of clients and their frontline managers who share inspirational employee-engagement success stories. I've read the research and seen the data, and I'm a true believer that healthcare organizations are at their best when employees are empowered and involved in decisions that affect their work. This morning, in my bare feet and a drafty hospital gown, that intellectual knowledge was confirmed...
Posted January 23, 2012
by Sue Knight, Ph.D., SVP, Client Solutions
The CEO of a large organization with hundreds of small healthcare offices was reflecting on his 2011 employee survey results. Employee engagement had improved from the previous year at Health Services*, in spite of the financial challenge of keeping competitive salaries for frontline employees. Words are free, Joe* said as he smiled. Since he didn't have dollars to spend on salary increases, Joe's team decided to spend energy on good communications....
Posted January 17, 2012
By Brian Noble, SVP, Client Solutions
January is a big time for resolutions and people hitting the gym for the first time in months, but its also a nice time to reflect on how attractive your organization isat least in the eyes of current and potential employees. As healthcare organizations have increased pressure to produce high quality, highly satisfactory, and low cost healthcare, recruiting and retaining key talent is more important than ever.
Several national reports, including one by the...
Posted December 15, 2011
by Brad Morton, SVP, Product Management
As we approach the holiday season and the end of another year, I am reminded of how thankful I am for family, friends, and good health. As I clean out my inbox and tidy up my office in preparation for 2012, I am also thankful that I can play a small role in the healthcare industry, specifically in employee engagement.
Based on the success stories I hear weekly, healthcares focus on employees has come a long way in the last three to five years. Those...
Posted December 9, 2011
by Rod Wilkes, SVP, Client Solutions
Recently, we hosted a Peer to Peer Conference for Morehead clients. Without a doubt, this conference was our best yet. Attendance was up more than 50% over the 2010 conference, but more importantly, the content was outstanding. Our Peer to Peer Conference, held every 18 months, is designed to give clients a forum to share best practices and network with other healthcare organizations facing similar challenges. Current Morehead clients presented topics selected...
Posted December 3, 2011
by Trevor Byrd, Ph.D., VP, Client Solutions
A number of Morehead client organizations have contract-based relationships with external organizations to manage business functions like environmental services and food services. In these scenarios, the work unit manager is employed by a vendor company, while that manager's staff members are employed by the hospital or healthcare system. In my experience, it is not unusual to hear clients express concern that this perceived constraint hinders the...
