Posted April 9, 2012
by Anna Vordermark, MBA, CSMA
As healthcare organizations seek to reduce costs and increase the quality of care for an aging population, many have turned to manufacturing-based performance improvement methodologies like Six Sigma and Lean. While I received Lean training at a medical device manufacturer, I am encouraged to see how easily service environments like hospitals have introduced Lean. With a focus on eliminating errors and waste, Lean is a logical tool for healthcare leaders, especially...
Posted February 7, 2012
by Anna Vordermark, Marketing Manager
Thursday night, I had the pleasure of joining 150 healthcare professionals to hear a panel of physician and nursing executives discuss the Patient-Centered Medical Home (PCMH) concept. These leaders are actively involved in clinical excellence, quality improvement, and state-run initiatives to implement team-based care in physician practices and health systems across the country and share an interesting perspective on the role of engagement in the PCMH....
Posted January 23, 2012
Anna Vordermark, MBA, CSMA, Marketing Manager
After working almost a year at Morehead, I have heard from dozens of clients and their frontline managers who share inspirational employee-engagement success stories. I've read the research and seen the data, and I'm a true believer that healthcare organizations are at their best when employees are empowered and involved in decisions that affect their work. This morning, in my bare feet and a drafty hospital gown, that intellectual knowledge was confirmed...
