Blogs
Category: Rod Wilkes
Posted February 13, 2012
by Rod Wilkes, SVP, Client Solutions
Each January, we look at our previous year's normative database to see how it has changed. One difference we found when reviewing our 2011 data was the increased importance of a hospital's community image in driving employee engagement. In 2011, respect in the community was the second most critical driver of engagement, behind only employees' perceptions of patient safety and quality care. At first, the emergence of this item was a surprise to me. After all,...
Posted December 9, 2011
by Rod Wilkes, SVP, Client Solutions
Recently, we hosted a Peer to Peer Conference for Morehead clients. Without a doubt, this conference was our best yet. Attendance was up more than 50% over the 2010 conference, but more importantly, the content was outstanding. Our Peer to Peer Conference, held every 18 months, is designed to give clients a forum to share best practices and network with other healthcare organizations facing similar challenges. Current Morehead clients presented topics selected...
Posted August 1, 2011
by Rod Wilkes, SVP, Client Solutions
I've enjoyed many things about my work here at Morehead over the past 14 years. Without a doubt, what I enjoy most is getting to know great healthcare organizations all across the United States. It is an amazing sight to see when a healthcare organization has committed and engaged employees, led by motivated and skilled leaders, and inspired by a visionary senior leadership team. You can feel the positive environment as soon as you walk in the front door....
Posted April 3, 2011
I've been conducting surveys since the late 1980s, and over the years I've been a part of countless debates around the type of scale that should be used with an employee opinion survey. I'm often amazed at the energy this topic can generate. Some people will argue with great passion that you should not use a scale that has a midpointyou must require someone to either agree or disagree. Others will argue with equal passion that you must have more than...